Poltur Travel Solutions - Your Journey, Perfectly Planned.

This Privacy Policy describes how Poltur Travel Solutions (hereinafter "we," "us," or "our") collects, uses, and shares personal information of users of our site and those engaging with our services. Poltur Travel Solutions is located at 12 Sunflower Street, Floor 3, Warsaw, Masovia, 00-001, Poland. Our company specializes in tourism and travel, providing holiday planning and organization, guided tours, personalized travel itineraries, airport transfers, travel insurance, and tourist cruises.

Data Collection

We collect personal information from you when you:

Browse our site.
Request information about our services.
Book travel arrangements through us.
Contact us with inquiries.
Subscribe to our newsletter or marketing communications.

The types of personal information we collect may include:

Name
Contact information (email address, postal address, phone number)
Date of birth
Passport information or other government-issued identification
Travel preferences and interests
Payment information (credit card details, billing address)
IP address and browsing data (collected through cookies and similar technologies)
Dietary requirements, health information (if relevant to your travel arrangements and provided by you explicitly)

Use of Information

We use the information we collect for the following purposes:

To provide and personalize our services.
To process your travel bookings and reservations.
To communicate with you about your bookings and inquiries.
To send you marketing communications about our services and promotions (with your consent, where required by law).
To improve our site and services.
To comply with legal obligations.
For fraud prevention and security purposes.
To create personalized travel itineraries.
To arrange airport transfers.
To offer travel insurance options.
To facilitate tourist cruises.

Data Sharing

We may share your personal information with the following categories of recipients:

Service providers: These include airlines, hotels, tour operators, insurance providers, and other travel-related service providers necessary to fulfill your travel arrangements.
Payment processors: To process your payments securely.
Marketing partners: With your consent, we may share your information with marketing partners to send you relevant offers and promotions.
Legal authorities: We may disclose your information to legal authorities if required by law or legal process.
Business Transfers: If Poltur Travel Solutions is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction.
Our professional advisors, such as lawyers, bankers, auditors and insurers providing consultancy, banking, legal, insurance and accounting services.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Payment information is retained only as long as necessary to complete the transaction and prevent fraud.

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have certain rights regarding your personal information, including:

The right to access your personal information.
The right to rectify inaccurate or incomplete personal information.
The right to erase your personal information (the "right to be forgotten").
The right to restrict the processing of your personal information.
The right to data portability.
The right to object to the processing of your personal information.
The right to withdraw your consent at any time (where processing is based on consent).

To exercise these rights, please contact us at 12 Sunflower Street, Floor 3, Warsaw, Masovia, 00-001, Poland. We will respond to your request within the timeframes specified by applicable law.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to collect information about your browsing activity. You can manage your cookie preferences through your browser settings.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site.

If you have any questions or concerns about this Privacy Policy, please contact us at 12 Sunflower Street, Floor 3, Warsaw, Masovia, 00-001, Poland.